Technical Support and Warranty

FRASCOLD, ALWAYS AT YOUR SIDE

Frascold takes a 360° approach to support, which means holistically supporting our clients throughout the entire project—which extends well after installation is complete. From qualifying and analyzing specific needs to design consulting, creating custom solutions, and post-sales support, our team stands ready to provide expert assistance at every stage.

Pre-sales consulting
Pre-sales consulting

Thanks to the consolidated expertise within Frascold’s Competence Center, we’re able to support clients in creating and maintaining the latest generation systems. This team serves as a continuous resource that can be tapped at any time. With deep knowledge of the technologies and application sectors, including those used in international markets, our Competence Center will help you get set up with the very best of Frascold.

We’re proud our company is considered a respected partner for companies looking for strategic HVACR consulting services. We rely on our team’s expertise and advanced tools like our Frascold FSS3 Selection & Simulation Software to produce the best results for our clients. This sophisticated software makes it possible to identify the best Frascold solution and assists in the configuration of the entire HVACR system.

Co-design and "made to measure" designs

Our philosophy revolves around working closely with our clients and being proactive in creating customized solutions that meet individual needs. By getting to know the unique challenges within our client’s situation, we’re able to deliver keen technical advice for solutions that can be depended on. We prioritize efficiency and reliability in our system design to provide the best long-term value possible. We’re proud of numerous close partnerships with industry leaders the world over which keeps our team at the forefront of developing solutions for the future of HVACR. Our main strengths lie in our ability to produce a customized, high-quality, and high-value compressor, the level of support we provide through every phase of a project, and excelling in problem solving and fine-tuning operations for maximum efficiency.

Co-design and "made to measure" designs
After sales Frascold
Post-sales and maintenance

With a dedicated, highly-professional team, Frascold supports our clients with value-added post-sales support service. This unit is a comprehensive support and qualified consulting service that helps build a relationship of trust with partners and most often grows over time. Frascold also supports customers by providing site visits, retrofitting operations, real-time monitoring of compressor performance, and the ability to purchase spare parts quickly and easily through the indispensable Frascold Spare Parts Program.